When someone searches for a provider nearby, the map results and your Google Business Profile, often still called GMB, appear before most websites do. Your hours, phone number, services, photos and reviews are all visible at a glance, which makes the profile one of the most valuable free assets a practice has.
Profiles also go wrong easily: duplicate listings, outdated hours, a former address or an unclaimed page can send patients to the wrong place. We make sure yours is accurate, complete and maintained.
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What you get with Google Business Profile optimization
Claiming and verification
We help you claim, verify and secure access to your profile, and resolve duplicate or conflicting listings.
Information accuracy
Name, address, phone, hours, holiday hours, appointment links and service areas checked and kept consistent with your website.
Categories and services
The right primary and secondary categories, plus a clear list of the services you provide.
Photos and posts
Guidance on photos of your space and staff-approved imagery, and regular posts for news and seasonal updates.
Questions and reviews
Monitoring of questions and reviews, with responses handled by our reputation process.
Performance reporting
Monthly insights covering searches, calls, direction requests and website clicks.
How the work unfolds
Check
We review your existing profile, duplicates and how you appear in local results.
Correct
We fix errors, complete missing fields and align details with your website.
Enrich
We add services, photos and posts to show what makes your practice distinct.
Maintain
We watch for changes, update seasonal details and report on activity.
Built for practices like yours
This service is especially useful for:
- new practices and new locations
- practices that have moved, rebranded or changed hours
- multi-provider offices with confusing or duplicate listings
- practices whose profile has not been touched in a long time
We work with medical, dental and wellness practices of different sizes and keep every engagement month-to-month.
What to expect
In the first month we audit your profile, correct errors and complete missing details, then set a rhythm for photos, posts and monitoring. Some updates take effect quickly and others depend on Google, so we keep you informed and report on calls, searches and direction requests each month.
Common questions
What is the difference between GMB and Google Business Profile?
They are the same thing. Google Business Profile is the current name for what was formerly called Google My Business.
Can you fix a duplicate or suspended listing?
We can help with the reinstatement or merge process, but Google makes the final decision.
Do I have to hand over my login?
No. We ask to be added as a manager on your profile so you stay the owner.
How soon will changes appear?
Many edits show quickly, but some require Google review. We will tell you what to expect.
Talk with us about your Google Business Profile
Tell us about your practice and goals. We will reply with an honest view of how we can help.
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